FAQ
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What is an On-Demand Consultation?
- An on-demand consultation allows you to connect with professionals immediately or at a scheduled time, providing expert advice whenever you need it. This service is available through our platform, enabling users to book and consult with specialists in various fields.
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What types of consultations are available on-demand?
- We offer a wide range of on-demand consultations, including legal advice, migration services, tax consultation, and more. You can browse the full list of services on our platform.
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How do I book an On-Demand Consultation?
- Booking an on-demand consultation is easy! Simply select the service you need, choose a professional based on your location and availability, and schedule your consultation via phone or video.
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Can I schedule an on-demand consultation for later?
- Yes! While on-demand consultations are available instantly, you can also book your consultation for a later time that suits your schedule.
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How long does an on-demand consultation typically last?
- Consultations typically last 15 to 30 minutes, depending on the service and the professional. You’ll see the estimated consultation time when you book, allowing you to plan accordingly.
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Are consultations conducted via phone or video?
- Phone consultations are always available for all services. Video consultations, however, are subject to the service provider’s availability. Both options provide a secure and convenient way to receive expert advice, with the flexibility to choose the best option based on your needs.
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What payment methods are accepted for on-demand consultations?
- We offer multiple secure payment options, including credit/debit cards and in-app wallet payments. All payments are processed securely, ensuring your financial information is protected during each transaction.
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Can I leave feedback after my consultation?
- Yes! We encourage you to leave a review after your consultation. Your feedback helps us ensure the quality of service and assists other users in choosing the best professionals.
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Is the consultation fee refundable if I’m not satisfied?
- Our satisfaction guarantee ensures that if you are not satisfied with your consultation, you can reach out to our support team to discuss your concerns. Refunds may be provided in specific cases, depending on the situation and provider's terms.