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Services Delivered On Demand, Wherever You Are

Orderoo is designed to bring convenience and trust together. Whether it’s regular house cleaning, deep home cleaning, carpet cleaning, or thorough end of lease (bond) cleaning, you can book skilled professionals easily through the Orderoo app. From cleaning services to mobile beauty treatments, massage therapy, personal training, photography, hair and makeup, pet grooming, and more — everything is delivered to your location. Simply choose your service, select a time that works for you, and manage it all seamlessly inside the platform.

House Cleaner managing booking on orderoo app
A confident house cleaner at work

Grow Your Independent Service Business with Orderoo

Are you a freelancer or mobile professional offering services like house cleaning, beauty, massage, fitness, or more? Orderoo connects you with customers who are ready to book on demand. Build your profile, showcase your work, set your schedule, and get booked directly through the platform. Gain visibility, build trust, and grow your client base — all in one place.

Become an Orderoo Pro

Frequently Asked Questions (FAQs)

  • Q.

    What services can I book through Orderoo?
    • You can book a variety of at-home services including home cleaning, carpet cleaning, party cleaning, massage therapy, mobile beauty treatments, hair and makeup and many more. All services are delivered at your chosen location, and availability may vary depending on your area.
  • Q.

    What is Orderoo and how does it work?
    • Orderoo is a platform that allows you to find and book trusted professionals who provide a range of at-home services. You can browse provider profiles, compare their experience, check availability, and book appointments directly through the Orderoo app or website. All payments and booking details are managed securely within the platform.
  • Q.

    How do I leave a review after using a service?
    • Once your service is completed, you can leave a rating and review through the Orderoo app. Your feedback helps others make informed decisions and supports our goal of maintaining high-quality service across the platform.
  • Q.

    How do payments work?
    • Payments for bookings are processed securely within the Orderoo platform. You pay at the time of booking, and the provider receives payment after completing the service.
  • Q.

    How soon can I book a service?
    • Availability depends on the provider and your location. Many professionals offer same-day or next-day appointments. You can view available time slots directly on each provider’s profile and book instantly.
  • Q.

    What happens if I’m not satisfied with the service?
    • If your booking was made through Orderoo, you can contact our support team for assistance. We can help mediate and work with both you and the provider to resolve the issue fairly. If you believe a provider is acting inappropriately or should be reviewed, you can also report their profile for further investigation.
  • Q.

    Can I choose a specific service provider?
    • Yes. You can browse through provider profiles, compare their experience, view photos of their work, check ratings, and choose the provider who best fits your needs.
  • Q.

    Are the service providers on Orderoo verified?
    • Many providers on Orderoo are verified through ID checks, National Police Checks (NPC), and experience reviews. Their verification status is clearly displayed on their profile, helping you book with confidence. Some providers may still be completing the verification process, but this will be clearly indicated.
  • Q.

    How do I book a service on Orderoo?
    • To book a service, open the Orderoo app, select the service you need, choose from available providers, and pick a time that suits you. You can view pricing and provider details before confirming your booking. Payments are processed securely through the platform.
  • Q.

    How can I become a service provider on Orderoo?
    • To join Orderoo, visit our website or download the app and sign up as a provider. Create your profile, upload your ID, NPC, ABN, and any relevant qualifications, and list the services you offer. Once your profile is reviewed and approved, you’ll be able to receive bookings directly through the Orderoo platform.
  • Q.

    What types of services can I offer on Orderoo?
    • Orderoo currently supports a variety of at-home services including home cleaning, carpet cleaning, party cleaning, massage therapy, mobile beauty treatments, hair and makeup and many more.  If your service can be delivered at the customer’s location and fits within these categories, you can apply to join as a provider.
  • Q.

    What should I do if there is an issue with a booking?
    • If something doesn’t go as planned before, during, or after a booking, we’re here to help. Just reach out to Orderoo support and we’ll do our best to assist you and find a fair solution. If you ever feel a customer’s behaviour needs to be reviewed, you can also report it directly through the platform.
  • Q.

    How do I get paid for the services I provide?
    • All payments for bookings made through Orderoo are processed securely within the platform. Once you complete a service and the booking is confirmed by the customer, your earnings are released to your Orderoo wallet. You can withdraw your funds to your bank account at any time.
  • Q.

    How can I improve my visibility and get more enquiries?
    • Providing great service, being punctual, communicating clearly, and maintaining a strong profile all help attract more customers. Positive reviews and verified documents (ID, NPC, ABN) also build trust and increase your visibility on the platform.
  • Q.

    Can I communicate with customers before and after bookings?
    • Yes. Once a booking is made, you can communicate with the customer through the Orderoo app to confirm details, discuss requirements, or provide updates. This helps ensure a smooth and professional experience.
  • Q.

    How do I set my service areas and availability?
    • You can set your work location, service radius, and general availability when creating your profile. You can update your service areas, working hours, and time slots at any time. Customers will only be able to book you based on the times you make available.
  • Q.

    How do I receive bookings on Orderoo?
    • Once your profile is approved, customers can view your services, availability, pricing, and reviews. They can then book directly with you through the Orderoo platform. You’ll receive booking notifications instantly and can manage all your appointments inside the app.

Download Orderoo App

Manage your bookings on the go. Download the Orderoo app.

Easily book and manage all your services directly from your smartphone. Stay organized, track your service providers, and enjoy the convenience of on-demand services at your fingertips. Simplify your life with the Orderoo app today!


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